Privacy Policy

1. Overview

Avantti Cleaning Services ("we," "us," or "our") operates the website at avanttigroupca.com and provides commercial cleaning and property maintenance services throughout the Bay Area. This Privacy Policy explains how we collect, use, and protect information submitted through our website's quote and contact forms.

2. Information We Collect

When you submit a quote request or contact form, we may collect:

• –Full name
• –Phone number
• –Email address
• –Service type requested
• –Property address and city
• –Project details and description
• –Uploaded photos of the property or project area
• –Referral source or how you found us

We do not collect payment information through our website forms. Payment processing is handled separately via secure third-party platforms.

3. How We Use Your Information

Information you provide is used solely to operate and improve our services:

• –Respond to quote requests and follow up on project inquiries
• –Schedule site visits, walkthroughs, and service appointments
• –Communicate about service details, scope changes, and updates
• –Send estimates, contracts, and invoices
• –Provide customer support and resolve service concerns
• –Maintain internal records for your project history

4. We Do Not Sell Your Information

We do not sell, rent, trade, or share your personal information with third parties for their own marketing or commercial purposes. Your information is used exclusively in connection with your service relationship with Avantti Cleaning Services.

5. Third-Party Tools & Services

To operate our business and deliver services, we may use trusted third-party tools and platforms. These providers may process or store data on our behalf:

• –Website hosting and application infrastructure
• –Customer relationship management (CRM) software
• –Email communication and delivery services
• –Website analytics to understand traffic and usage patterns
• –Online advertising and remarketing platforms
• –Payment processing for invoices and deposits (e.g. Stripe)
• –Cloud storage and file backup services (e.g. Google Drive)

These third parties are contractually required to handle your data securely and only for the purposes described above.

6. Data Retention

We retain customer information for as long as reasonably necessary to fulfill the purposes outlined in this policy, maintain service records, and comply with applicable legal or business requirements. You may request deletion at any time (see Section 7).

7. Your Rights & Contact

You have the right to request access to, correction of, or deletion of your personal information at any time.

To submit a request, email us at: info@avanttigroup.com. We will respond within a reasonable timeframe.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of our website following any update constitutes your acceptance of the revised policy.